Initially I ordered a single mag carrier to test out to see if I like the product. On that first occasion everything went smooth and I got my order within a week of receiving my ‘your order has shipped’ email. The product was solid so I ordered a few more for my other carry pistols. About a week later I got my ‘your order has shipped’ email. About a week and half later I checked the status to find that the carrier still had not received the package to deliver. A few days later I checked again, no change. I tried calling and never got a response. I emailed and never got a response. About half a week later on the day I was about to cancel my order I get a ‘it’s on its way’ email from the carrier and I got my order a few days later. Again the products are solid, but the customer support and communication suck. I probably my won’t be buying again. I’m ok. With slow delivery times, but don’t process my order and tell me it’s on its way, and then wait 2+ weeks to get it to the carrier. And especially don’t ghost me when I try to contact you.

Markd as shipped, just printed a label. Nearly 2 weeks later they shipped. 2 days before delivery asked me to rate the product they claimed they processed 16 days ago. Never received a reply from the seller on my inquery about late shipping. Took several weeks to get the product. But they sure took payment within minutes.

Mostly reviewing the company's shipping practices here; below is the timeline of my order so far. (Magholder should be sorry they sent me an email asking for my review before the product was ever in my hand.)

August 2 - Order placed (Magholder for my Glock 45v)
August 13 - Shipping label created
August 25 - Dropped off at USPS
August 27 - On the way (status according to USPS)
August 29 - Expected delivery

As you can see, it takes almost an entire month just to fulfill an order for a single piece of nylon hardware. I was excited to order this, as there's not many options for horizontally mounted mag holders. Now, I do not believe the utility of this product could overcome my dissatisfaction due to the poor shipping timeline.

In today's day an age, for better or for worse, free and fast shipping are major tenants of maintaining customer satisfaction - Magholder fails in both categories, miserably.

I'm not the only other review to say this either; customers have yet to receive their shipment and the lack of communication regarding their dismal shipping practices is enough to warrant abhorrent reviews like this.

Again, while my experience and use of the product is TBD, be aware of this major flaw with Magholder before buying. Not the end of the world if time is a non-issue, but don't expect something as fast as Amazon prime.

I ordered two horizontal Glock magazine pouches on July 22. After several emails and phone calls asking for an update, I received no response, and no one answered the phone. I finally received an automated email saying the order had shipped and asking me to leave a review, but as of August 27, I still have not received my order.

More than a month without the products—and with absolutely no customer service—is unacceptable. I cannot review the quality of the pouches because they still haven’t arrived. Based on the poor communication and unresolved delivery, I cannot recommend ordering from this company.

Discreet. Functional. Best there is IMO for CCW.